Your privacy, safety, and satisfaction matter the most to us. Here’s everything you need to know about how we deliver your products and handle returns.

Delivery Policy

• Discreet Packaging: All orders are shipped in plain, unmarked packaging. No one will know what’s inside — not even the delivery person.

• Delivery Time: Orders are typically delivered within 3 to 7 business days, depending on your location.

• Shipping Partners: We work with trusted courier services to ensure fast and secure delivery across India.

• Tracking: Once your order is shipped, you’ll receive a tracking link via SMS or email to follow your package.

• Delivery Areas: We deliver across all major cities and towns in India. Remote areas may have limited COD availability.
  

Return & Replacement Policy

Due to the intimate nature of our products, returns are not available. But replacement is possible considering the following:

Eligible for Replacement Only If:

• The product is damaged, defective, or incomplete at the time of delivery.

• You received the wrong item.
  

In such cases:

• Contact us within 24–48 hours of receiving the package.

• Share clear photos or videos of the issue via WhatsApp or email.

• Our support team will guide you through the replacement process.

Not Eligible for Return or Replacement:

• If the product is used, worn, or unsealed.

• If the complaint is made after 24 hours of delivery.

• For issues related to personal preferences (e.g., size, color, or feel).
  

Cancellation Policy

• Orders can be cancelled before dispatch by contacting our customer support.
  

Once shipped, orders cannot be cancelled.